ScrambledMaths Privacy Policy
Last updated 08 Jun 2026
- Introduction
ScrambledMaths is owned and operated by Scrambledmgs Pty Ltd ACN 087 833 001 ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian laws and this Privacy Policy.
Our business is bound by the Privacy Act 1988 (the Act) and the Australian Privacy Principles (APP). Our business is an APP entity as defined in s 6(1) of the Act. We collect and hold personal information relating to our clients and to other people and entities associated with our clients as may be provided or disclosed to us in the course of business.
Such personal information may include, but is not limited to, names, tax file numbers, addresses, telephone numbers, social media details, email addresses, occupations, wage records, bank account details, asset and investment details, financial planning records, taxation records, medical records and relationship details.
Personal information is collected from our clients in the following ways: by providing it to us directly; by authorising third parties to provide it to us; by other parties providing it to us either voluntarily or pursuant to compulsory processes we conduct on our client’s behalf.
- Collection of Personal Information
We may collect personal information from you when you register to use ScrambledMaths or its services. This information may include your name, email address, and other details necessary to provide our services. We may also collect personal information about children or students under the supervision of parents, guardians, teachers, or authorised school staff, as required to facilitate their use of ScrambledMaths.
Personal information may be received and held either as a hard copy, paper, or a soft copy being electronic data, in any available form. In either case, we take the security of personal information seriously. We secure hard copy documents carefully in and out of our office. We use cyber-security systems to protect soft copy documents. We never ask for bank details or other sensitive information by email.
- Use of Personal Information
We use the personal information we collect to:- Provide and manage access to ScrambledMaths and related services;
- Communicate with you regarding your account or our services;
- Comply with legal obligations; and
- For other purposes as detailed in this Privacy Policy and as required or permitted under applicable law.
- Legislative Compliance
You are solely responsible for complying with all relevant federal and state laws regarding allowing minors to access the product and for the collection of personal information from minors in connection with such access. We handle all personal information in accordance with our Privacy Policy and the applicable law. In Australia, this includes compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which regulate the collection, use, storage, and disclosure of personal information, including that of children.
- Consent
By providing your personal information to us, you consent to the collection, use, storage, and disclosure of that information as described in this Privacy Policy and our Terms & Conditions.
- Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. You are responsible for keeping your username and password secure and for all use and activity carried out under your account.
- Disclosure of Personal Information
We may disclose your personal information:- As required or permitted by law;
- To service providers or partners who assist us in providing our services;
- With your consent; or
- As otherwise detailed in this Privacy Policy.
- Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out-of-date, or incomplete. Please contact us using the details provided on our website to make such a request.
- Changes to this Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of ScrambledMaths after any changes constitutes your acceptance of the revised policy.
- Data breaches
All staff are responsible for protecting the confidentiality of client information and business information. Refer any data breaches, or suspected data breaches, to the customer services team as soon as possible.
- What is an eligible data breach?
An eligible data breach, defined in s 26WE(2) of the Act, is when:- both of the following conditions are satisfied:
- there is unauthorised access to, or unauthorised disclosure of, the information;
- a reasonable person would conclude that the access or disclosure would be likely to result in serious harm to any of the individuals to whom the information relates;
or
- the information is lost in circumstances where:
- unauthorised access to, or unauthorised disclosure of, the information is likely to occur;and
- assuming that unauthorised access to, or unauthorised disclosure of, the information were to occur, a reasonable person would conclude that the access or disclosure would be likely to result in serious harm to any of the individuals to whom the information relates;…
- both of the following conditions are satisfied:
- If there is a suspicion of a breach
If we suspect that there has been an eligible data breach, a reasonable and expeditious assessment will be conducted within 30 days.
If we believe or have reasonable grounds to believe there has been a breach then a statement will be prepared setting out:- the business’s details;
- a description of the breach;
- the kind or kinds of information concerned; and
- recommendations about the steps that we will take in response to it.
If practicable, we will advise the contents of the statement to each of the affected clients who may be at risk from the breach. If this is not practicable, we will publish the statement on our website and take other reasonable steps to publicise its contents. Communications with individuals will be via their preferred communication method. The statement will be submitted to the Privacy Commissioner.
- Exception to reporting Mandatory notification requirements are waived if remedial action can be taken that results in a reasonable person concluding that the access or disclosure is not likely to result in serious harm to any of those individuals.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us using the details provided at info@preo.com.au